OCST Online Counselling Services & Training

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Jane Evans MA BACP Registered Member (Snr Accred) and UK Registered Independent Practitioner

I am a Senior BACP accredited Therapist providing a confidential and professional service to clients, counsellors, and students, since 1995.
I was an executive member of ACTO for the full term of 7 years (2008-2015) and also a director/organising member of the annual OCTIA conferences (Online Counselling and Training in Action), which was co-hosted in partnership with BACP in past years. During 2017 the OCTIA directors resumed their individual status for delivery of this conference. The 2019 conference was held on October 5th 2019 in Manchester.
OCST is an approved ACTO Training Provider and Successful completion of OCST1, OCST2, OCST4, and Online Supervision Diploma programmes will allow you to register for full Professional Membership of ACTO. (Each course programme provides certificated CPD hours ranging from 100- 350 hours)

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List of services available with OCST, including online supervision and online counselling training

OCST offers a broad range of services including:

  • Online Counselling Training UK
  • Online Supervision UK
  • Online Supervision Courses UK
  • Working Online via Webcam and voice only
  • Online Supervision Diploma Training

    The next date for Stage one of the Supervision Diploma commences on January 13th 2021 and will be delivered as a six Module programme with fortnightly group meetings
    The next Stage two of the Supervision Diploma will commence on January 12th 2021,with fortnightly group meetings from
    9-00am-10-30am. A further Stage two programme will commence in May 2021

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    Online Counselling Training

    OCST is releasing a few limited places for the OCST4 to commence on January 9th 2021 from
    9-00am-10-30am. The course meeting will be held fortnightly on the same day/times.
    If you are interested, please complete the website contact form for further details.
    The OCST4 qualification is a 100 hour programme, which offers students eligible for full professional membership of ACTO.

    There are two variations in the Modular Diploma Courses for online counselling training UK, which are available with OCST.
    OCST1 and OCST2 training programmes are listed on the ACTO website as approved training for counsellors delivering counselling for clients via the internet:
    The next OCST 2 Group programme commences on January 25th 2021

    Both Diploma level courses are structured in a way that enables students to study and practice using computer mediated counselling skills using a variety of communication platforms, promoting understanding of professional,ethical, legal requirements for this medium of therapeutic practice,and building computer mediated therapeutic relationships. Successful completion of either online counselling training route equips students with all necessary skills and knowledge to begin practicing with clients via the internet. Both programmes are included on the ACTO directory for approved counselling training and offer full professional membership of ACTO.

    Subject content for both courses includes:

    • Developing a professional and effective e- presence

    •Marketing your Internet based counselling services (including website development)

    •Online assessment and Contracting with new clients

    •The practical skills required for working with clients, including :
    Email work
    SMS( Instant Messenging)
    Voice only
    Webcam and voice
    Effective use of online supervision

    •Practical application of skills by responding to simulated client material and also working in role with other OCST students as both ‘client’ and ‘counsellor’ over a sequence of client work practical activities, where you are client, and later in the programme, counsellor to help develop your practical skills in all online mediums.

    •Assessment and contracting processes

    •Risk assessment and onward referral

    •Considerations for responsible practice and building an online presence- Ethical and legal considerations, compliance with GDPR

    •Online client reviews and service evaluation

    •Closure in online relationships

    •The evolution of e-therapy and it’s subsequent benefits to clients

    If you are looking for a programme to provide you with all the necessary skills and knowledge for working establishing your e-practice with both the OCST1 and OCST2 Diploma courses cover all the key areas. The programmes include skills for offering therapy to clients by email, IM, voice only, and webcam.
    One of the distinct benefits of the OCST online counselling training UK courses is learning in small groups(OCST 2 Diploma Course), or individually with the tutor (OCST 1 Diploma course). The OCST1 course, offers an experiential individual learning programme, with start dates throughout the year to suit your availability. Online supervision for role play activities is included within the training programme.
    The tutor has been in practice with e-clients since 2005 and providing the OCST training since 2006. OCST has provided training programmes, workshops and consultancy to individual practitioners, UK voluntary organisations, UK and Global EAP providers, Further and Higher education establishments, since it's beginnings in 2006 and has a wealth of experience to offer you within the current programmes and workshops available.

    On both the OCST1 and OCTS2 programmes delegates gain valuable practical experience by working with simulated case work and role play clients. Students of online counselling training UK complete all aspects of study by distance learning which is supported by weekly course meetings with the tutor, using Vsee. You can choose which course will best suit your needs,availability, and time commitments. Both the OCST1 and OCST2 courses provides students with all the necessary skills and Knowledge to begin practice with clients online. Each course offers 117 hours of CPD.

    The OCST2 course, involves an experiential shared group experience with specific start dates throughout the calendar year.

    A sample of OCST 1 and OCST2 Delegate feedback-
    "I enjoyed working with Jane during our course meetings. The course is very comprehensive, and I learned everything the guide she provided said I would plus my face-to-face skills also improved. I learned in such a way that the new knowledge and skills stayed with me, helping me start and run a successful private practice with confidence.

    I found Jane very easy to get on with as the warmth of her personality was quite tangible in our instant messaging calls and emails, she was kind when I made mistakes. This, I feel, makes her way of working with others a helpful model for my own practice.

    I would thoroughly recommend working with her as an online tutor in the well-designed courses she offers."


    " I work within a charity that involves seeing men and women face-to-face regarding pregnancy crisis and pregnancy loss. Because of the nature of crisis and loss, it can be difficult for people to seek a face-to-face encounter particularly when intense emotions are often the presenting problem. I value this online training course in all of its aspects; the programme itself which enabled me, step by step, to be able to train as an online counsellor as well as the variety of appropriate material and the practice with other students in roleplay. I believe this is a well- designed course that enables someone such as myself with little tech. knowledge to be able to feel confident and competent to now use this training within the scope of what I do."

    "Nearing the end of my Counselling Psychology training I realised there was a hole in my knowledge regarding working online and an expectation to consider it. The OCST training expertly filled the gap and through experiential learning techniques helped me understand what was involved’ ethically, legally and practice wise, to adapt the skills I had and giving me confidence to practice new ones. I would highly recommend the course for anyone considering becoming an online therapist and cannot imagine how anyone could practice safely or competently without taking a course of this type."
    Further reviews by students who have participated in the OCST programmes can be located on the OCST course endorsement page

    Where organisations are seeking group training activities in this field of practice, which are tailor made to meet their requirements, I can provide details upon request.
    I also offer consultancy services for individual practitioners and organisations who are intending to establish a computer mediated therapeutic service for clients. OCST provides training opportunities for those who are new to working with clients using this medium, and also for professionals who wish to extend their existing knowledge and experience.

    Further information relating to the range of OCST courses for computer mediated counselling are located on the Online Therapy Training page

    Working with Groups using computer mediated technology- The next workshop will be held during 2020

    Articles written by Jane Evans and available from the AUCC (Association for University and College Counselling)

    A Guide to Developing and Piloting computer mediated therapy within Universities and FE Colleges

    A 'Pull out Guide' to delivering a computer mediated therapeutic service within HE and FE

    I have also written a book which was published by Sage in November 2009, titled 'Online Counselling and Guidance Skills: A Practical Resource for Trainees and Practitioners'.
    Copies can be purchased from Amazon Uk: Purchase a copy

    Please contact me if you would like any further information or support on online supervision, online counselling uk, online counselling supervision uk, online counselling training , Online Counselling Supervision training courses which I provide: Contact Jane Evans

    If you are facing a personal crisis and require immediate support please contact the Samaritans by using the link provided: Samaritans

    Details of the OCST privacy Policy can be found on the OCST contact form

    Site and Content Copyright: Jane Evans MA BACP (Accred Member)

    OCST is fully compliant with GDPR and the privacy notice relating to the requirements for compliance can be located where you make your initial inquiry regarding OCST services. Depending on which of the OCST services you access you will be provided with copies of the relevant privacy notice which applies.