OCST Online Counselling Services & Training

Jane Evans MA BACP Registered Member (Snr Accred), UK Registered Independent Practitioner, and director of OCST

I am a Senior BACP accredited Therapist providing online counselling and other related professional service to clients, counsellors, orgnisations, and students, since 1995. I was an executive member of ACTO for the full term of 7 years (2008-2015) and was also director/organising member of the annual OCTIA conferences (Online Counselling and Training in Action), from 2012-2019.
I have recently been awarded the title of Honorary Member of ACTO, in relation to my contributions of developing Computer Mediated Counselling and Supervision, and associated training within the UK since 2006.

OCST is an approved ACTO Training Provider and Successful completion of OCST1, OCST2, OCST4, and Online Supervision Diploma programmes will allow you to register for Membership of ACTO. (Each course programme provides certificated CPD hours ranging from 100- 350 hours) ACTO

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List of services available with OCST, including online supervision and online counselling training

OCST offers a broad range of services including:

  • Online Counselling Workshops to help ensure compliance with BACP competencies
  • Online Supervision UK
  • Online Supervision Courses UK
  • Working Online via Webcam and voice only
  • OCST Training Terms and Conditions
  • Online Counselling Workshops to help ensure compliance with BACP competencies
  • Online Supervision Diploma Training

    The next OCST Stage One Online Supervision Diploma programme commences during August 2022, with 6 fortnightly meetings,
    All meeting are via Zoom

    The next OCST Stage two of the Supervision Diploma will commence in October 2022,with 8 fortnightly online group meetings held on Friday mornings from 10-00am-11-30am.

    Registration for both these cohorts are open
    Successful completion of the OCST Supervision Diploma offers eligibility for Level 3 ACTO membership

    Recent Feedback from an OCST2 student
    "I recently completed the OCST 2 Diploma, which was a fantastic course, created and delivered by Jane Evans, who has a huge wealth of knowledge, experience, and skills working in the field of online counselling, which she was generous in sharing during each of the weekly course meetings. The learning resources and student handbook Jane provided, were excellent, which aided my learning, and developed my knowledge and understanding of all the different subject areas involved in providing online counselling. It was also a fantastic opportunity and really helpful, to practice using different online mediums through role play with a fellow student on the course. The weekly course meetings were also a great opportunity to engage with fellow students, and with Jane, and I experienced Jane to be supportive and helpful with any learning queries related to modules, subject areas, and efficient in providing regular feedback about coursework. I would highly recommend this fantastic course"

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    Online Counselling Training

    Registration for the Group OCST4 (webcam and voice mediums), cohort commencing during September 2022 is now open. The OCST4 qualification is currently a 100 hour CPD programme, which offers students eligibility for Level 2 Membership of ACTO.

    There are two variations in the Modular Diploma Courses for e-counselling training UK, which are available with OCST.
    OCST1 and OCST2 training programmes and listed on the ACTO website as approved training for counsellors delivering counselling for clients via the internet: All courses are mapped to BACP competencies for OTP counselling.

    The next OCST 2 Diploma programme commences during August 2022. There are 13 weekly meetings held online from
    10-00am-11-30am . Successful completion of the OCST2 provides eligibility to apply for Level 2 ACTO membership

    OCST is releasing a limited number of OCST1 places during 2022. The OCST1 is a learning programme where students meet meet individually with their tutor throughout the duration of the Diploma. The tutor is a practising online counsellor with over 17 years of experience in all aspects of working via e-therapy and e-supervision, including private practice and organisational contexts.Successful completion offers eligibility for Level 2 ACTO membership. Main Course fees are £570.00 Please email for further information using the contact tab on the website. One of the distinct benefits of this programme is flexibility around start dates and meeting days/times.Students also benefit from tutor led meetings, which cover all mediums offered in online counselling

    Both Diploma level courses are matched to the BACP OTP competencies and are structured in a way that enables students to study and practice using computer mediated counselling skills using a variety of communication platforms, promoting understanding of professional,ethical, legal requirements for this medium of therapeutic practice,and building computer mediated therapeutic relationships. Successful completion of these programmes equips students with all necessary skills and knowledge to practice with clients via the internet. Both programmes are included on the ACTO directory for approved counselling training and offer Level 2 membership of ACTO.

    At the beginning of the pandemic many face to face counsellors and counselling services transferred their practice online without having training in this field. Professional bodies such as BACP are strongly recommending their members secure substantial training for this specific field of counselling practice. OCST training programmes are matched to the BACP competencies (2021)

    Subject content for both courses includes:

    • Developing a professional,Ethical, and effective online presence

    •Marketing your Internet based counselling services

    •Online assessment and Contracting with new clients, including a blended approach to therapy with face to face and online counselling

    •The practical skills required for working with clients, including :
    Online Assessment
    Online Assessment
    Managing emerging risk
    Email work
    SMS( Instant Messenging)
    Voice only
    Webcam and voice
    Ethical and legal data storage
    Effective use of online supervision
    Working with an inclusive and non- discriminatory approach online

    •Practical application of skills by responding to simulated client material and also working in role with other OCST students as both ‘client’ and ‘counsellor’ over a sequence of client work practical activities, where you are client, and later in the programme, counsellor, to help develop your practical skills in all online mediums.

    •Assessment and contracting processes

    •Risk assessment, managing emerging risk, and onward referral

    •Considerations for responsible practice and building an online presence- Ethical and legal considerations, compliance with GDPR

    •Online client reviews and service evaluation

    •Closure in online relationships

    All OCST programmes are tutor led,with either individual sessions, or in group meetings.
    If you are looking for a programme to provide you with all the necessary skills and knowledge for working establishing your e-practice with both the OCST1 and OCST2 Diploma courses cover all the key areas. The programmes include skills for offering therapy to clients by email, IM, voice only, and webcam.
    One of the distinct benefits of the OCST online counselling training UK courses is learning in groups(OCST 2 Diploma Course), or individually with the tutor (OCST 1 Diploma course). Online supervision for role play activities is included within the training programme at an additional cost.
    The tutor has been in practice with e-clients since 2005 and providing the OCST training since 2006. OCST has provided training programmes, workshops and consultancy to individual practitioners, UK voluntary organisations, UK and Global EAP providers, Further and Higher education establishments, since it's beginnings in 2006 and has a wealth of experience to offer you within the current programmes and workshops available.

    On both the OCST1 and OCTS2 programmes delegates gain valuable practical experience by working with simulated case work and role play clients. Students of online counselling training UK complete all aspects of study by distance learning which is supported by weekly course meetings with the tutor, using Zoom and Vsee. You can choose which course will best suit your needs,availability, and time commitments. Both the OCST1 and OCST2 courses provides students with all the necessary skills and Knowledge to begin practice with clients online.

    The OCST2 course, involves an experiential shared group experience with specific start dates throughout the calendar year.

    A sample of OCST 1 and OCST2 Delegate feedback-
    "Nearing the end of my Counselling Psychology training I realised there was a hole in my knowledge regarding working online and an expectation to consider it. The OCST training expertly filled the gap and through experiential learning techniques helped me understand what was involved’ ethically, legally and practice wise, to adapt the skills I had and giving me confidence to practice new ones. I would highly recommend the course for anyone considering becoming an online therapist and cannot imagine how anyone could practice safely or competently without taking a course of this type."
    Further reviews by students who have participated in the OCST programmes can be located on the OCST course endorsement page
    "I enjoyed working with Jane during our course meetings. The course is very comprehensive, and I learned everything the guide she provided said I would plus my face-to-face skills also improved. I learned in such a way that the new knowledge and skills stayed with me, helping me start and run a successful private practice with confidence.

    I found Jane very easy to get on with as the warmth of her personality was quite tangible in our instant messaging calls and emails, she was kind when I made mistakes. This, I feel, makes her way of working with others a helpful model for my own practice.

    I would thoroughly recommend working with her as an online tutor in the well-designed courses she offers."


    " I work within a charity that involves seeing men and women face-to-face regarding pregnancy crisis and pregnancy loss. Because of the nature of crisis and loss, it can be difficult for people to seek a face-to-face encounter particularly when intense emotions are often the presenting problem. I value this online training course in all of its aspects; the programme itself which enabled me, step by step, to be able to train as an online counsellor as well as the variety of appropriate material and the practice with other students in roleplay. I believe this is a well- designed course that enables someone such as myself with little tech. knowledge to be able to feel confident and competent to now use this training within the scope of what I do."

    Where organisations are seeking group training activities in this field of practice, which are tailor made to meet their requirements, I can provide details upon request.
    I also offer consultancy services for individual practitioners and organisations who are intending to establish a computer mediated therapeutic service for clients. OCST provides training opportunities for those who are new to working with clients using this medium, and also for professionals who wish to extend their existing knowledge and experience.

    Further information relating to the range of OCST courses for computer mediated counselling are located on the Online Therapy Training page

    Working with Groups using computer mediated technology- The next workshop will be held during 2020

    Articles written by Jane Evans and available from the AUCC (Association for University and College Counselling)

    A Guide to Developing and Piloting computer mediated therapy within Universities and FE Colleges

    A 'Pull out Guide' to delivering a computer mediated therapeutic service within HE and FE

    I have also written a book which was published by Sage in November 2009, titled 'Online Counselling and Guidance Skills: A Practical Resource for Trainees and Practitioners'.
    Copies can be purchased from Amazon Uk: Purchase a copy

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    Please contact me if you would like any further information or support for online counselling uk, online counselling supervision uk, online counselling training , Online Counselling Supervision training courses which I provide: Contact Jane Evans

    If you are facing a personal crisis and require immediate support please contact the Samaritans by using the link provided: Samaritans

    Details of the OCST privacy Policy can be found on the OCST contact form

    Site and Content Copyright: Jane Evans MA BACP (Accred Member)

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    OCST is fully compliant with GDPR and the privacy notice relating to the requirements for compliance can be located where you make your initial inquiry regarding OCST services. Depending on which of the OCST services you access you will be provided with copies of the relevant privacy notice which applies.